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Marketers committed to increase online ad spend despite concerns around viewability, fraud and metrics

by Ojeakhena Victor
28 April 2017
in Knowledge Base
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Marketers committed to increase online ad spend despite concerns around viewability, fraud and metrics
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Two-thirds of big brands committed to increasing online ad spend despite growing concerns around viewability, fraud and basic metrics

Half of advertisers plan to increase spend by up to 20%, while a third plan to maintain existing or reduce online spend.

The majority of the world’s largest advertisers are committed to increased investment in online advertising in 2017-18, some by as much as 40%. This comes despite increasing questions about its effectiveness and transparency, according to a study conducted by the World Federation of Advertisers and Ebiquity into the intentions and concerns of the world’s largest advertisers.

However, while two thirds plan to increase spend, some advertisers (12%) say they expect to maintain the same levels of investment in 2018 and 21% indicate they will reduce online spend. Performance-focused advertisers were most likely to boost spend, with 48% predicting increases compared to just 18% for brand advertisers.

The results are based on responses from more than 50 global advertisers, representing an annual advertising spend of more than $80bn, and are being released as part of the WFA’s Global Marketer Week in Toronto from 25-28 April.

Advertisers are making these investments despite strong concerns around their ability to track performance, with 62% of respondents reporting that they are ‘dissatisfied’ with the overall level of measurement standards in online advertising, and only 45% clearly seeing the value it adds.

What’s more, 72% of those polled believe that advertisers have over-invested in the channel. Key concerns among advertisers remain viewability (90% of respondents see this as a ‘major concern’) and lack of transparency (76%).

Online video will be the main beneficiary of any increased spend, with 89% of advertisers intending to invest more this year. The reason is that 79% of branding/awareness advertisers say that video delivers a ‘high effect’, significantly better performance than static display. Forty-six percent of respondents plan to cut back on static display in 2017, with more than half saying the format delivers a ‘low effect’.

The main motivations behind investing in digital advertising are to drive incremental reach (a major role in the decision to invest for 79%) and to increase brand awareness (69%). Despite the increased targeting potential that programmatic can provide, ‘precise targeting’ is a major factor in the decision to invest in digital for just 55%.

Other findings include:

  • The three ‘priority’ metrics for respondents are reach (72%), target audience exposure (66%) and video completion rates (62%). As such, the metrics in use tend to relate more to exposure rather than effectiveness.
  • ‘Premium inventory’ is found to be more effective than non-premium for 62% of respondents.
  • Advertisers are not yet convinced about the effectiveness of digital advertising, but 75% are willing to accept the challenges it presents.

Matt Green, Global Lead – Media & Digital Marketing at the WFA, commented:
“Although the general online advertising investment trend remains on an upward trajectory, this research shows that some advertisers are exercising increased caution regarding their online investment. Until recently, advertisers were comparatively reserved about their frustrations with the lack of robust measurement of effectiveness and the absence of independent verification. They’ve now lost their reticence and are demanding more openness and evidence.”

Nick Manning, Chief Strategy Officer for Ebiquity, said:
“Online advertising is clearly here and here to stay – it’s the present and the future. But our survey results show that advertisers are not convinced by current measurement standards. Respondents demonstrate strong support for recent public calls by Marc Pritchard of Procter & Gamble and others for higher standards in independent measurement and verification in online advertising. Advertisers also want a better understanding of how online contributes to their business performance and how it delivers meaningful return on investment.”

Source: WFA

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Mr. Chris Wulff-Caesar is the Marketing Director for FrieslandCampina WAMCO Nigeria PLC. He joined the management team in April 2018 and holds a BA (Honors) Degree in Economics from the University of Ghana and an MBA from the Edinburgh Business School of the Heriot Watt University in Scotland, United Kingdom.

He is a proven marketer, commercial operator and business leader with over 20 years working experience in both local and international roles for ABInBev, SABMiller and Unilever. His career has seen him accrue a wealth of experience in managing the primary assets of these leading FMCG organizations
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Prior to his appointment to FrieslandCampina WAMCO, Chris was Marketing Director West Africa (Ghana & Nigeria) at ABInBev and member of the board of Accra Brewery Ltd in Ghana. During his tenure, he led the establishment of a formidable brand portfolio which transformed the markets to wrestle share away from incumbent competitors. Whilst at SABMiller, he also held the positions of Category Expansion/Innovation Manager for Africa based in Johannesburg (2010 -2012) and Marketing Director
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Chris is an Associate member of the Advertising Practitioners Council of Nigeria (APCON). He is also involved with a few organizations which target the development and establishment of infrastructure for primary education in his home country and is a member of the Changing Lives Endowment Fund (CLEF) which is a non-profit organization set up to influence access to quality education for disadvantaged students.

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Agu has successfully steered and managed over 20 brands in the Nigerian marketing landscape in the last two decades.

Strong Marketing Communication professional with an MBA in Marketing Management and  MSc in Media and Marketing Communication from Lagos State University and Pan Atlantic University Lekki respectively. A certified Management Consultant (CMC) and a member of the body  of fellows of the National Institute of Marketing of Nigeria (FNIMN), Institute of Professional Managers & Administrators (FIPMA) and Institute of Management Consultants (FIMC).

John is CEO of the Association of Australian National Advertisers (AANA), the peak industry body representing Australia’s advertisers and has been in the role since September 2017. Prior to the AANA John had a 25 year marketing career in FMCG, working in several  categories including food, confectionery, household cleaners and personal care,  with a number of global companies including Unilever, Kellogg, Nestle and Reckitt Benckiser.  His most recent role was CMO at Unilever ANZ.

Originally from Yorkshire, England, John has lived and worked in several countries, including the US, Canada and the Middle East. He lives in Sydney along with his wife, Jacquie and two daughters, Leah & Anna.

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Bridget holds a Bachelor of Science degree in Botany from Lagos State University and a Post    Graduate degree from the University of Leicester, UK. She is a fellow of the NigeriaN Institute of Marketing (NIMN), a member of the Advertising Practitioners Council of Nigeria (APCON), the Chartered Institute of Marketing (CIM), UK, an associate member of the Nigerian Institute of Public Relations (NIPR), an associate member of the African Public Relations Association (APRA), currently the 2nd vice president for ADVAN (Advertisers Association of Nigeria) and a member of WIMBIZ (Women in Business and Management). She has also participated in various global business and economic summits. Her achievements during her career includes winning the Standard Bank 2018 Marketing Mark of Excellence award and receiving the highest ratings for creativity, innovation and dedication for functional responsibilities at British Airways Plc and the best of British Airways community volunteering award. She effectively managed the British Airways Plc brand, corporate image and reputation in Nigeria, Tanzania, Kenya, Nigeria, Ghana, Zambia, Mauritius, and Uganda between 1998 and 2008.

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